A well-educated gentleman with good English. He studied at City & Guilds Institute London with an Advanced Technician Diploma in Motor Vehicle Management. Originally a mechanic and worked his way to be a senior Bodyshop estimator in the same workplace since 2013. He has a very good understanding of manufacturer-repair methods, profit, labor targets, and customer satisfaction KPIs.
A very knowledgeable all-rounder suitable for any workshop.